Return & Warranty Policy
At SubwooferSaviors, we take pride in the quality of our repairs and components. To maintain service integrity, we offer limited returns but stand behind our work with a solid warranty.
Non-Returnable Services & Parts
We do not accept returns on the following:
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EEPROM Repair Services: All repairs are professionally performed, tested, and verified before shipping.
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Pre-Programmed EEPROM Chips: These are tested for functionality prior to shipment. We cannot accept returns if damaged during installation.
✅ Eligible Returns
We only accept returns for:
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SPN5B-W Standalone Subwoofer Units (if purchased as a full replacement):
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Must be unopened and returned within 7 days of delivery
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Buyer is responsible for return shipping
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Refunds issued once item is inspected and approved
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1-Year Warranty
We offer a 1-Year Warranty on:
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All EEPROM Repairs
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SPN5B-W Standalone Subwoofer Units
This warranty covers:
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Failure to power on
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Pairing/sync issues
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EEPROM corruption or boot issues
What’s not covered:
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Physical damage
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Incorrect self-installation
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Water/electrical damage due to misuse
To file a warranty claim, contact [email protected] with your order number and issue description.
Exchanges
We do not offer product exchanges at this time.
Contact
Questions? Reach out to us at:
[email protected]