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Shipping Instructions

Shipping Instructions – Fast & Secure Repair Process

Step 1: Payment & Return Shipping

Please complete your payment online before shipping. This generates your order number so we can track your board immediately upon arrival.

  • Domestic (USA & Military): Return shipping is FREE/Included.
  • International (Canada & Global): Return shipping is calculated at checkout.

Order Your Subwoofer Repair Service Here

Step 2: Shipping Address

ATTN: SUBWOOFERSAVIORS LLC
QUYEN NGUYEN
3056 PARKWAY CIR.
EL MONTE, CA 91732

(No Signature Confirmation Needed – We use a secure lock-box.)

LG Subwoofer Shipping Instructions

1. What to Ship

  • No Power / Dead Board? ➝ Send only the main green board.
  • Red Light / Pairing Issue? ➝ Send both boards (Main board + small wireless daughter board).
  • Unsure? ➝ Send both boards just to be safe.

2. Removal & Ribbon Cable Warning

⚠️ CRITICAL WARNING:
  • DO NOT use pliers on the ribbon cable.
  • Hold the blue tab and pull side-to-side with your fingers.
  • The white connector stays on the board. If you rip the white connector off, the board may be unfixable.

Correct ribbon cable removal Preferred shipping style

3. Recommended Packaging

The "Box-in-Bag" Method (Best Value & Safety):

  1. Place the board in a small sturdy box (approx 9x6x3").
  2. Place that box inside a USPS Priority Mail Padded Flat Rate Envelope.

USPS padded envelope Small priority box Final package

Questions? Email us: [email protected]

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